It’s hard to believe, but some offices are still using paper to take a phone message. With phone log software you can completely eliminate those annoying paper message slips.
Some years ago, business owners thought voice mail was the answer, but they soon found out that customers would rather talk to a human. Plus they didn’t consider the fact that they were pushing the work of transcribing a voice mail from a $10 per hour receptionist over to a $300 per hour attorney, not a wise move.
Now days an office can give customers the positive experience of an actual human answering the phone and keep them out of voice mail jail. With telephone log software, it’s just as easy to talk to the customer and make sure you have their phone number right or ask them for additional information without pushing the work over to the highest paid people in the office. Plus it lets you screen out telemarketers – an added benefit.
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Cloud computing is one of the hottest areas of IT services available for your business. The concept is quite simple,